Usability Testing Methods: Investigating Usability Testing Methods and Techniques for Evaluating the Effectiveness and Efficiency of Interactive Systems

Authors

  • Dr. Sofia Fernandez Research Fellow in Usability Testing, University of Buenos Aires, Argentina

Keywords:

Usability testing, interactive systems, user experience, evaluation methods, heuristic evaluation, cognitive walkthrough, user testing, usability metrics, usability principles, user satisfaction

Abstract

This research paper explores the various usability testing methods and techniques employed to evaluate the effectiveness and efficiency of interactive systems. Usability testing is a crucial aspect of the design and development process, ensuring that the end product meets the needs and expectations of its users. This paper examines the key concepts of usability testing, including its importance, goals, and principles. It also provides a comprehensive overview of different usability testing methods and techniques, such as heuristic evaluation, cognitive walkthrough, and user testing. Furthermore, the paper discusses the applications of usability testing in different domains, highlighting its role in improving user satisfaction and product usability. By synthesizing existing literature and case studies, this paper aims to provide insights into the best practices and challenges associated with usability testing, ultimately contributing to the advancement of interactive system design.

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Published

27-02-2024

How to Cite

[1]
“Usability Testing Methods: Investigating Usability Testing Methods and Techniques for Evaluating the Effectiveness and Efficiency of Interactive Systems”, Human-Computer Interaction Persp., vol. 1, no. 1, pp. 9–21, Feb. 2024, Accessed: Mar. 07, 2026. [Online]. Available: https://www.thesciencebrigade.org/hcip/article/view/100